How To Cancel Order On Zomato 2024

Oops! Ordered the Wrong Food? Here’s How to Fix It

Everybody has experienced it: you’re hungry, browse Zomato, place your order, and then— uh-oh! You discover that you ordered the wrong food, chose the wrong place, or simply had a change of heart.

How to cancel order on Zomato in 2025? You have got nothing to worry about! Before you cancel your order, there are a few things you should be aware of.

This blog will discuss Zomato’s cancellation policy, order cancellation procedures, and refund eligibility. Let’s begin!

How to Cancel Order on Zomato (Step-by-Step Guide)

The process of How to cancel order on Zomato depends on how far along your order is, Zomato makes it simple to cancel.

This is what you must do:

Step 1: Go to Your Zomato app

If required, use the Zomato app on your phone and log in.

Step 2: Go to “Orders”

Tap the “Orders” button at the bottom of the screen.

Select an order for cancellation.

Step 3: Tap on “Cancel Order”

A “Cancel Order” option should pop up if the restaurant has not accepted the order yet.
Tap the reason for cancellation to select it.

Step 4: If necessary, get in touch with Zomato Support

If no cancel button is visible, the restaurant has already started making your meal.
Select “Chat with Support“ and request a cancellation in this situation.

Step 5: Wait for Confirmation

You will receive a confirmation message if the cancellation is accepted.

Step 6: Verify the Status of Your Refund

Verify Zomato’s refund policy to determine when you may expect your money back if you paid in advance.
Refunds typically take 4 – 7 business days, depending on the payment type you used.

Zomato Cancellation Policy: When Can You Cancel?

Zomato does allow cancellations, but only under specific conditions:

You can cancel immediately if the restaurant hasn’t accepted your order yet.
If the restaurant accepts but has not started cooking, you may cancel by contacting support.
If food preparation has started, cancellation is unlikely as per the Zomato cancellation policy.
Are you wondering how to cancel Zomato order if your order is out for delivery? Let me tell you, you cannot cancel it.

Zomato Refund Policy: Will You Get Your Money Back?

The Zomato refund policy depends on when you cancel:

You’ll get an instant refund if the restaurant hasn’t accepted your order.
If the restaurant accepts but you get approval from support, your refund will take 4-7 business days to process.
You’d get a full refund if your order were cancelled due to a restaurant issue (like unavailable items), as per the Zomato refund policy.

If your cancellation request is denied, you won’t get a refund.

Pro Tip: Check your refund status in the “Order History” section of the app.

Refund Processing Time on Zomato

Payment Method	Zomato Refund Policy
UPI	2-4 Days
Paytm Wallet	1 Hour
Debit and Credit Cards	3-4 Days
Net Banking	4-7 Days

How To Delete Order History From Zomato?

Zomato does not allow users to delete their order history, but here are a few ways:

Clear app cache: Go to your phone settings, find Zomato, and clear cached data.
Create a new account: If you want a clean slate, you can delete your old account and create a new one with Zomato.
Hide past orders: To push older orders out of sight, scroll down in the Orders section.

Conclusion: Is Cancelling a Zomato Order an Easy Task?

Yes! However, only if you’re fast. If it’s still processing, you can cancel your order with a few chunks of touch. Zomato support should handle your request to cancel your order, but your success depends on your choice.

To prevent problems with your order, double-check your food selection on Zomato after reading their cancellation rules and refund policy. These measures will ensure that your dinner delivery is set up without complications.

FAQs

Once a Zomato order passes the preparation stage, you can cancel it.

Users can cancel their orders before food preparation at the restaurant.

How to cancel the order in Zomato and get a refund?

Zomato will refund an eligible consumer who cancels an order before the chef prepares a meal.

Clients need to know how long it takes Zomato to process their refund requests.

The refund payment process lasts 4 to 7 business days, regardless of payment method.

How to delete order history from Zomato?

Zomato doesn’t allow the deletion of order history, but you must create a new account.

What occurs in the event when a cancel button is absent?

Request a cancellation by contacting Zomato customer service.

How To Cancel Order On Zomato 2024 | Latest Update